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Research by Harvard Business Review showed:
empathetic companies outperformed their competitors by
20%
of successful employers assert that soft skills are as or more important than hard skills.
92%
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In this course you will gain
You’ll be better equipped to perform as an influential communicator
problem-solver and focused leader. You’ll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. And you’ll develop a take-charge attitude initiated with confidence and enthusiasm.
You will tackle complex challenges
expand your ingenuity, and excel in building team harmony. Use the new skills to become a more persuasive communicator, securing your place as a valued contributor. As you become more adept at influencing, you’ll find yourself inspiring others to take initiative and innovate.
What You’ll Learn
High Impact Presentations
Effective communication is critical in any role. Whether you are persuading colleagues, selling to a client, or energizing a team, the power of your presentation makes the difference between success and failure. This course teaches how to properly execute your presentation and stand out from the crowd!
What You’ll Learn
Learn to communicate with clarity and certainty, interact with a natural and composed demeanour, and convey complex material directly and simply. Discover ways to project confidence and enthusiasm while building credibility. Explore techniques to overcome adverse situations and invigorate people to embrace change and take action!
Why you want to learn it
Since 1912, Dale Carnegie has been giving business people the tools to successfully navigate complex business environments. This course provides the skills that empower you to communicate confidently and capably to any audience. You’ll receive proven methods and techniques to develop compelling presentations with universal appeal –yielding consistent, positive results.
How it will help you
It’s an experience that makes a marked difference in business results. Your audience will view you as prepared, informed, and confident. You’ll see measurable gains in communication, personal and corporate image, and ultimately, your bottom line.
Winning with Relationship Selling
We are uniquely positioned to prepare sales professionals to transition into the new world where collaboration, confidence and credibility are the way to connect with customers to increase business. Today’s customers are just too savvy for old tricks. Dale Carnegie’s proven selling process includes human relations skills grounded in timeless fundamentals from “How to Win Friends and Influence People”.nd introduce the services you offer. Click on the text box to edit the content.
What You’ll Learn
Learn the importance of a confident attitude when interacting with customers. Develop active listening skills to uncover customer needs and head off challenges. Find out how to establish credibility, and communicate your value by focusing on customer-centric solutions.
Why you want to learn it
When customers have completed 70% of the buying process or can complete many online purchases without ever engaging with a single salesperson, traditional sales tactics simply no longer work. Your customers are the personification of the empowered consumer, knowledgeable beyond the need for basic information. You need a relationship-selling approach that leads to a profitable relationship.
How it will help you
By mastering a relationship-based selling approach, you can offer your customers value they can’t find on the Internet: You! And you position yourself for long-term partnerships that bring positive outcomes for all parties.
Develop your Leadership – Stop Doing Start Leading
Give your emerging leaders and your high potential employees the skills to transition from a high performer or a good supervisor into an effective and engaging leader
